PRIOR DECLARATION AND CONSENT TO OUR PRIVACY POLICY
This Privacy and Cookies Policy regulates the processing of personal data of users (hereinafter “User” or “Users”), collected in connection with the use of the website www.fantoffice.pt (hereinafter “Site”), by Fantoffice, (hereinafter Fantoffice, Lda, as the entity responsible for processing.
Respect for the privacy of its customers and compliance with applicable legal obligations in this area is a priority for Fantoffice, Lda. Therefore, Fantoffice, Lda guarantees users of this site respect for their privacy, adopting the necessary measures to protect their personal data.
The provision of personal data implies knowledge and acceptance of the conditions contained in this Privacy and Cookies Policy.
Users can find detailed information on Fantoffice, Lda ‘s Privacy and Cookies Policy in the following sections:
Collection and processing of personal data
Access to and use of the Site does not imply the provision of personal data by the User.
However, the use of certain functionalities of the Site, namely the request for contact, may imply the provision of personal data by the User.
Fantoffice, Lda is responsible for collecting and processing the personal data of Site Users, under the terms and for the purposes indicated in the applicable personal data protection legislation. Such data will be processed by Fantoffice, Lda for the purposes of providing clarifications at the request of the User. With the User’s consent, their data may also be processed for the purposes of sending marketing/informational communications/newsletters.
User rights
Your rights under the applicable data protection legislation consist of:
⦁ Right of Access: the right to confirm whether or not your personal data is being processed by Fantoffice, Lda, as well as the right to access your personal data and certain information, including obtaining a copy of your personal data being processed. This right is without prejudice to the rights and freedoms of third parties, in particular the business secrets and intellectual property rights of Fantoffice, Lda;
⦁ Right of Rectification: the right to obtain from Fantoffice, Lda the rectification of inaccurate personal data concerning you, as well as the right to complete your data if it is incomplete;
⦁ Right to Erasure: the right to request the erasure of your data in certain cases, namely if your personal data is no longer necessary for the purpose for which it was collected or processed. This right is without prejudice to Fantoffice, Lda ‘s compliance with its legal obligations to retain personal data;
⦁ Right to Limitation of Processing: the right to request the limitation of the processing of your data in certain cases, namely if the processing is unlawful and if you oppose the erasure of the data, requesting in return the limitation of its use;
⦁ Right to Data Portability: the right to receive your personal data that you have provided to Fantoffice, Lda, in a structured, commonly used and machine-readable format, including the right to transmit such data to another data controller;
⦁ Right to Object, which means that in certain cases (for example, when your personal data is processed for direct marketing purposes), you can object at any time, for reasons related to your particular situation, to the processing of your data.
Under the terms of the law, the User is also guaranteed the right to withdraw their consent for the processing of data for the purposes indicated, whenever the processing is carried out on the basis of consent, not invalidating, however, the processing carried out up to that date on the basis of the consent previously given.
In order to exercise any of the above rights, and in accordance with the legally applicable conditions, the User must submit a written request to the following contacts:
E-mail: geral@fantoffice.pt
Address: Edifício Via Norte Trade Center, Estrada Nacional 13, Nº 110 4470-177 Maia, Porto
Retention of personal data
The personal data collected is processed in strict compliance with the applicable legislation. Personal data will be stored in accordance with the respective purposes and in compliance with the applicable legal deadlines. Therefore, and whenever there is no specific legal requirement, the data will be stored and kept only for the appropriate period and to the extent necessary for the purposes for which they were collected, unless the right to object, the right to erasure or the right to withdraw consent is exercised within the legal limits.
Sharing personal data
Fantoffice, Lda may transmit your data to subcontractors for the purposes mentioned above, under the terms of the contracts signed with them.
User data may also be communicated to third parties when the transmission is made in compliance with a legal obligation, a resolution of the National Data Protection Commission or other relevant control entity, or a court order; or when the communication is carried out to protect the vital interests of Users or any other legitimate purpose provided for by law.
Security measures
Fantoffice, Lda makes its best efforts to protect Users’ personal data from unauthorized access. To this end, it uses security systems, rules and other procedures to ensure the protection of personal data, as well as to prevent unauthorized access to data, improper use, disclosure, loss or destruction.
It is, however, the responsibility of Users to guarantee and ensure that the devices and equipment used to access the Site are adequately protected against harmful software , computer viruses and worms.
Cookies
Cookies are small text files that identify the user’s computer on the Fantoffice, Lda. server. The cookies themselves do not identify the individual user, only the computer used. Cookies are not used to collect personal data.
This site uses cookies to help determine the usefulness, interest and number of visits to the site, enabling faster and more efficient browsing and eliminating the need to repeatedly enter the same information. In this way, Fantoffice, Lda will be able to provide a more personalized service tailored to its Users.
There are different types of cookies. Considering the lifetime of cookies, they can be:
0. Permanent cookies – these are cookies that are stored, even after you close your browser, on your access devices (PC, mobile and tablet) and are used every time you visit the Site again. They are generally used to direct browsing to the user’s interests, allowing us to provide a more personalized service.
1. Session cookies – these are temporary cookies that remain in your browser’s cookie file until you leave the website or application. The information obtained by these cookies is used to analyze web traffic patterns, allowing us to identify problems and provide a better browsing experience.
Considering, in turn, the domain to which they belong, cookies can be:
0. Own cookies – these are cookies sent to the user’s terminal equipment from a device or domain managed by Fantoffice, Lda and from which the service requested by the user is provided.
1. Third-party cookies – these are cookies sent to the user’s terminal equipment from a device or domain that is not managed by Fantoffice, Lda, but by another entity that processes the data collected through cookies.
All browsers allow the User to accept, refuse or delete cookies, namely by selecting the appropriate settings in their browser. The User can configure cookies in the browser’s “options” or “preferences” menu. To find out more about cookies, including how to see what cookies have been created and how to manage and delete them, the User can visit www.allaboutcookies.org which includes information on how to manage user settings for the various browser providers.
It should be noted, however, that by disabling cookies, the User may affect, partially or totally, their browsing experience on the Website.
Link to third-party site
The links on this site may lead to other sites. Fantoffice, Lda is not responsible for, approves or in any way endorses or subscribes to the content of these sites or the sites linked to or referred to in them.
Fantoffice, Lda is not liable for damages resulting from viruses that may infect the user’s computer or network, or other property, as a result of accessing the Fantoffice, Lda website and transferring its content to the user’s computer or network. This privacy statement applies solely to information collected on the Fantoffice, Lda website.
Complaints
Without prejudice to any other administrative or judicial remedy, the User has the right to lodge a complaint with the competent supervisory authority under the terms of the law if they believe that the processing of their data by Fantoffice, Lda violates the legal regime in force at any given time.
Questions and suggestions
The User may contact Fantoffice, Lda on all matters relating to the processing of their personal data and the exercise of the rights conferred on them by the applicable legislation and, in particular, referred to in this Policy, through the following contacts:
⦁ Telephone: (+351) 219 897 700
⦁ E-mail: geral@fantoffice.pt
⦁ Address: Edifício Via Norte Trade Center, Estrada Nacional 13, Nº 110 4470-177 Maia, Porto
Changes to the privacy policy and cookie policy
Fantoffice, Lda reserves the right to change these personal data processing terms at any time. These changes will be duly publicized through the pages of the Site and, if they imply a substantial change in the way your data will be processed, Fantoffice, Lda will notify you of such changes through the contact details it has made available to you.
However, whenever changes are made that are relevant to the User in terms of cookies, you will again see a pop-up window so that, depending on the type of cookie in question, you can access the information and/or consent to its use and storage.
Date of last update: 14.01.2025
